cockpitvisit: one thing I have learnt is that Americans in general do not understand irony, especially when it is in writing.
Let's put any bad feeling down to misunderstanding and let that part of the discussion fade away.
In my case, my wife and I have SR reservations in December which are looking more and more remote. Although they are non-changeable and non-cancellable, my TA is hinting that I may be able to cancel.
No AA credit for this transaction, then.