FlyerTalk Forums - View Single Post - Will an error rate be honoured?
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Old Mar 18, 2010 | 9:51 am
  #11  
dave-b
 
Join Date: Feb 2009
Location: NC, USA
Programs: MR Plat, PC Plat
Posts: 163
If the rate is $1.35 when you book the reservation, I think that the hotel should honor it. That's the rate you both agreed upon.

There are plenty of times I will only make a reservation at a particular hotel because I'm getting a especially good rate. If that rate is not honored, I've lost the opportunity to find a good rate at a different hotel.

However, if you book a $135 ressie and then it gets accidentally changed -- either up or down in price -- I would expect that it should be corrected since it's not the rate that was agreed upon.
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