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Old Sep 29, 2001 | 5:33 pm
  #6  
socalterp
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All eyes on you!
 
Join Date: Jul 1999
Programs: AA 1MM/Gold, Marriott Gold
Posts: 1,293
My Money miles posted a few days ago, after an extremely lengthy delay. I ordered the subscription in May, credit card was credited in July, but no miles until mid-September.

It took several rounds of e-mails to them, the first of which they responded to w/ a completely unsatisfactory automated response. I finally got fed up and e-mailed their managing editor, and actually got a response from her office. They also copied some of their CS people on my e-mail...even so, a month later, the miles still hadn't posted, so I e-mailed them again. About a week later, they finally showed up...

Try
[email protected]
Also, the name of the Director of Consumer Marketing is David Gilbey. Good luck.
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