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Old Mar 17, 2010 | 11:26 pm
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Jaimito Cartero
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Originally Posted by Yaatri
I was thinking of appending a line to the negative feedback, that after resisting with all their might, they did send the two (correct) suitcases 6 and 7 weeks after the initial orders. That would reflect the situation accurately. I agree that wiping out the bad/negative feedback, as if nothing had happened, would render feedback useless.
That at least seems logical and fair.

I've had a few occasions on eBay where I was sent damaged equipment, and they wouldn't take it back, or file a claim with UPS for the damage. I gave them an immediate negative, which the reciprocated with. They then tried the line, that they would refund the money when I took the negative off. I filled out a Paypal claim, and got my money back a few days later.
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