I personally think the perspective here is a little different. In our point of view FT is an important piece of our online activity, therefore we would like to have all issues, be it on the tech or administration side, cleaned up.

Internet Brand wants the same - but more for operational and business than for emotional reasons. The recent outage / cyber attack showed how vulnerable the whole IB empire (and probably any comparable enterprise) is. This is not about an individual issue just effecting FlyerTalk. There are talks with IB behind the scenes... however if it's about tech stuff then what are you supposed to do except hoping it get's better. This comes from someone smashing his notebook with a baseball bat...

So regarding the original post, I think the proposal that magiciansampras made came with the best intentions. But what would such a forum actually result in ? Internet Brands operates many platforms and it is just too much to dedicate individual discussion forums next to the opportunity to contact the reps via pm. Add that up to the number of websites owned by IB !!