FlyerTalk Forums - View Single Post - Orderd luggage susbstituted with a cheaper one
Old Mar 16, 2010 | 12:55 pm
  #34  
Jaimito Cartero
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They screwed up. Asking you to take the negative feedback is just silly. Their weaselly behavior after the problem, only makes it more apparent that they deserve the negative. If you take the negative away, then what's to stop them from pulling the same scam on everyone else?
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