FlyerTalk Forums - View Single Post - How long does it take A-Club to credit points???
Thread: How long does it take A-Club to credit points???
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Old Mar 16, 2010 | 5:32 am
  #8  
Cupart
500k
30 Nights
50 Countries Visited
15 Years on Site
 
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Gold, IHG Gold, RH VIP
Posts: 3,064
Originally Posted by perthite
I just use the normal A-Club site, and get replies like;

Dear Mr PERTHITE

We have well received your Email dated xxth Month 2009 and we thankyou for the time taken writing to us.

For your stay from [hotel], at Novotel [hotel],please note that there is a waiting period of up to six weeks for yourA|Club points to be credited into your account after a stay with our hotel. We suggest you check your account after the minimum waiting period before submitting your claim request.
That's very strange as I sent a claim 3 days after I returned home and got the points as well as with a mail explaining it had been done...
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