FlyerTalk Forums - View Single Post - How long does it take A-Club to credit points???
Old Mar 16, 2010 | 5:19 am
  #7  
perthite
All eyes on you!
20 Years on Site
 
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,934
Originally Posted by Cupart
Perthite, I have never had to wait that long... Max 3 days and if no points - I have learnt to chase straight away.

Is there a way to contact A-Club via an European site as it seems to work better in Europe than in Australia?
I just use the normal A-Club site, and get replies like;


Dear Mr PERTHITE

We have well received your Email dated xxth Month 2009 and we thankyou for the time taken writing to us.

For your stay from [hotel], at Novotel [hotel],please note that there is a waiting period of up to six weeks for yourA|Club points to be credited into your account after a stay with our hotel. We suggest you check your account after the minimum waiting period before submitting your claim request.
perthite is offline