Originally Posted by
Cupart
Perthite, I have never had to wait that long... Max 3 days and if no points - I have learnt to chase straight away.
Is there a way to contact A-Club via an European site as it seems to work better in Europe than in Australia?
I just use the normal A-Club site, and get replies like;
Dear Mr PERTHITE
We have well received your Email dated xxth Month 2009 and we thankyou for the time taken writing to us.
For your stay from [hotel], at Novotel [hotel],please note that there is a waiting period of up to six weeks for yourA|Club points to be credited into your account after a stay with our hotel. We suggest you check your account after the minimum waiting period before submitting your claim request.