FlyerTalk Forums - View Single Post - Orderd luggage susbstituted with a cheaper one
Old Mar 15, 2010 | 11:35 pm
  #32  
N1120A
3M
100 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: May 2006
Location: MYF/CMA/SAN
Programs: COdbaUA MM, AA EXP, AF G, Bonbon Gold, Hilton G, All G, GHA Titanium, Hertz PC, Avis Presidential
Posts: 5,929
Originally Posted by Yaatri
It seems I am talking to my self here. But that doesn't matter as my experience might help others. I received the first 29" Samsonite 11 Hardside Spinner from the rogue seller. Negative feedback and my stand that a binding contract existed between me and the seller. Whether I accept a refund is up to my discretion. I can insist on performance of the contract. That's what I did. But I do appreciate you and others taking the time to respond to the OP.
I totally agree that you are in the right on all of this. Indeed, if they kept up the shenanigans, I believe that you would have been in your rights to charge back on your credit card, return the bag, go out and buy your chosen bag somewhere else for a reasonable retail price and take Luggagepoint to small claims for difference as well as your expenses and some general damages.
N1120A is offline