Originally Posted by
larrylim
I told them that it was ok and that I'll just stay at the Intercontinental, which costs almost half. The hotel wrote back to say that they didn't want to spoil my "holiday mood" and offered the C&P, i.e. suddenly there were Wonderful rooms available.
Perhaps they do want the business, so pre-upgraded another client, and made the room available to you.
As well, I don't believe C&P rates offer guaranteed availability like a pure points room, and are subject to capacity controls... they blinked first, and you got what you wanted... Good negotiating on your part!