Originally Posted by
MXM135
I don't understand why platinum members believe that they are entitled to Club access at Crowne Plazas? There is absolutely nothing in the T&C's that even remotely implies this benefit.
mxm135
I was here a couple years ago and receieved (without asking) lounge access on a reward stay. To not give it regardless of whether the stay is paid or not is a shame and will cause me to choose between the 2 Marriott properties next time I'm there. I know it's within their right to not allow access just as it's my choice on where to stay.