Originally Posted by
bmccorm534
Interesting reading this. I had a similiar experience on Friday when i dropped off the shitbox Malibu (about all this location has) they gave me (even though I'd reserved an SUV and am an Exec Elite). Guy actually got on the ground in front of the car to look at front bumper. I laughed at first, he wasn't fond of that gave me quite a glare as my receipt was printing.
As for the employees? Far and away worst I've found at any National agency I've been to across the country.
Watch yourself at this location. I've made my corp travel agents aware of this in hopes to avoid them during any future visits to SLC.
I see nothing has changed from a year ago. I was accused of scratching the back bumper with my luggage a year ago. After demanding to see a manager who politely told the kid who inspected the car that the scratches were normal wear and tear I was allowed to leave. The ironic thing was I did not have any luggage and I only had the car for three hours.