Originally Posted by
GoAmtrak
I e-mailed 1K Voice about 24 hours ago, and still no auto-response. Should I be worried? I got an auto-response the last time I e-mailed (which was to 1P Voice). The auto-response came immediately and a real (and meaningful) reply came within 24 hours. So, 1K is already feeling like a downgrade in this area.
My last experience was no auto-response but a real reply within 24 hours ... YMMV