Originally Posted by
anc-ord772
New auto response from 1kvoice:
Thank you for your message. You may expect a reply between 2 – 3 business days.
If you need immediate attention, please call our toll free number at (800) xxx-xxxx and select the appropriate option. You will be connected, on a priority basis, with one of our most experienced agents.
Thank you for your business and for choosing United Airlines.
I e-mailed 1K Voice about 24 hours ago, and still no auto-response. Should I be worried? I got an auto-response the last time I e-mailed (which was to 1P Voice). The auto-response came immediately and a real (and meaningful) reply came within 24 hours. So, 1K is already feeling like a downgrade in this area.