I think I need to have a t-shirt made up: I survived my lethal injection at Abbott NW.
Originally Posted by
WBurcham
No, it's still a POS (most of the time).
Mersk862 had to call me this weekend to proclaim "there was nothing United effed up this weekend"
Alas he was on a simple MSP-ORD-MSP trip. When I pointed that out, he said "well if anyone was going to screw that up, it'd be UA"
UX did a royal job of screwing up an even shorter trip (STL-ORD) the last time I flew them. First plane went mechanical, gate reader went mechanical, FA made a big deal of relocating everyone for weight & balance purposes even though the plane was full, and finally the replacement plane went mechanical (couldn't steer) upon landing at ORD -- took an hour & a half to get towed to a gate.
Fortunately, the CSR in the WC @ ORD overlooked our change fees when we finally got there.
Our compensation from UA was an underwhelming pair of $25 certs that I eventually gave away in CC.