I just noticed the following in the e-Statement email sent out today:
"New Ticket Change and Reissue Process"
"For tickets purchased on or after March 24, 2010, when making a change to a ticket, the segment that is being changed will be re-priced. The new segment will be priced at the lowest qualifying fare at the time of the change. This may result in a lower or higher difference in fare. As a reminder, for same day travel, you can change to an earlier or later flight and get a confirmed seat for a flat fee of just $25."
...and I have to be honest but I can't pin point the exact difference from the current process we have today. Is it that now they will just re-price the new segment instead of the whole ticket? (which would be a nice thing) or did things get worse and I'm just not realizing it?
anyone want to take a shot of what the change actually is?