FlyerTalk Forums - View Single Post - What is the best luxury hotel chain in the world?
Old Mar 9, 2010 | 11:06 am
  #65  
Kettering Northants QC
All eyes on you!
20 Years on Site
 
Join Date: Feb 2005
Location: Home
Programs: Virgin FC, Qantas, Golden Circle, Sofitel, Hyatt, Starwood, Nectar, and my Tesco Club Card
Posts: 1,773
Originally Posted by ether
That evening I called the front desk to inform them of these multiple issues. The very nice staff member apologized and then kindly asked me if she could do anything to make up for these multiple failures. .
This is poor, I hate this. It puts the onus on you to strike a deal like you're in a persian bazaar - they should provide the solution

Originally Posted by ether
I mentioned that I had an important business meeting the following day and she could make things up to me by providing me with a 9AM wake-up call.
.
You are generous - I take wake up calls when i want them for granted

As for the hotel key cards getting wiped If you have a blackberry the magnetic pouch they sit in is very efficient at destoying the data on hotel key cards and car park tickets - happens all the time with me
Kettering Northants QC is offline