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WSJ: Forcing Airlines to Play Nice With Fliers...
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Mar 9, 2010 | 10:37 am
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sbm12
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Quote:
Originally Posted by
Kiwi Flyer
The new rules do not come into effect until next month. I'd expect some airlines are currently experimenting with their processes to determine how best to respond once the rules are being enforced. Thus, recent actions are not necessarily indicative of how it will work in practice.
http://www.flyertalk.com/forum/conti...ing-fines.html
CO's CEO acknowledges that the new policies are EXACTLY how the company plans to respond in the future thanks to the new rules.
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