Originally Posted by
Flying Lawyer
If this is already "brutal" I am really interested to learn about an adjective you would use to describe real problems. Come on, this is a new rule, the agent or manager or whatever was not familiar with it and they were now educated how to do it right. Problem solved.
I think maybe the "brutal" was in response to a string of bad luck experienced by the OP, not this as a stand alone.
http://www.flyertalk.com/forum/starw...make-up-m.html