It appears the 2x, 3x and 4x bonus points will post at the end of the promo, or maybe just when statements are printed as none of my MHD flights which have posted, did so with the bonus. However, the route bonuses will post with the actual flights. This happened with my MUC flights last month. As for the phones, all have been well out of YYZ so far, but I have only used the new numbers twice. Come to think of it, I did change a segment date on my MHD from the YYC Transborder lounge the other night, so called the Elite number from YYC and had no problems mid-evening Friday. Sorry you are having problems, Muskoka.