If the bonus points for YYC-HNL (which I've not received yet either) are supposed to come at the end of the bonus period, then they should be here now. That promotion ended on Feb 28th didn't it? And does that mean that the FRA/MUC ones will be delayed until after the extended bonus period?
Regarding telephone service - my Elite package still hasn't arrived, (partially a screw up with adresses), so I don't have the new numbers. I've called a couple of times using last year's Prestige # and after wading through the list and a brief segment of Rupert I reached an agent in about 3 min. Maybe I just got lucky.
[This message has been edited by Academic (edited 03-13-2001).]