Originally Posted by
jamienbaker
Good new, got apology and assurance staff would be. Brought up to speed. Got refund. No bonus points but that's ok, cell phone reimbursement is worth taking one for the spg team. No sweat. Sorry poor texting, running to plane....
Just so you are aware going forward, however...the free internet benefit does not apply when accessed from the business center of the hotel.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]