FlyerTalk Forums - View Single Post - Do some of the ICC agents purposely not hang up so you cannot do the survey?

Mar 7, 2010 | 7:48 pm

#9

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Quote:

Originally Posted by kenhawk

How strange. Maybe he can just sit there and not have to take another call if he does not hit the "disconnect" button. Sounds like UA is not getting what it is paying for in India. Maybe they should open another US call center instead

+1111111111111^

Quote:

Originally Posted by TerryK

Wait for another 10 minutes and you may get another $200 eCert.

^^ Great idea... I think I'll see what happens next time I call UA...