FlyerTalk Forums - View Single Post - Do some of the ICC agents purposely not hang up so you cannot do the survey?
Thread: Do some of the ICC agents purposely not hang up so you cannot do the survey?
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Old Mar 7, 2010 | 7:28 pm
  #6  
kenhawk
 
Join Date: Jul 2007
Programs: UA 1K MM, Alaska MVP Gold 75K, AA PLT
Posts: 1,082
How strange. Maybe he can just sit there and not have to take another call if he does not hit the "disconnect" button. Sounds like UA is not getting what it is paying for in India. Maybe they should open another US call center instead
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