Originally Posted by wcj1

...Right when I was going to do that, he asked again if I was there, and so I said, "I am sorry," and just pause to see what happens. He immediately started to apologize and offered me a $200 e-cert, 20% off, or 9,000 bonus miles for the inconvenience. I do not even want this, but I said yes to the $200. That has already come through my email and I am still in limbo for another 5 minutes now. He is not saying anything this time around so far. This is all too weird.

BillJ