Originally Posted by
joshwex90
When do you need to put in your upgrade request by, and when do you find out if you cleared?
And if you didn't clear, all the miles/money is returned?
If your dates are flexible, call reservations and look for flights that have upgrade availability right now - otherwise you join the list after ticketing, and you pay your miles/cash at that time. If you don't clear, the miles/cash are returned. Our FAQ has all the information you need on how to manage the upgrade process.