FlyerTalk Forums - View Single Post - I hate United so much I can't even begin to tell you

Mar 5, 2010 | 1:41 pm

#6

TravelinWilly

Join Date: Nov 2000

Location: The World! Home Base = DCA/IAD + CPT (2026)

Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ AF / EK / SQ

Posts: 2,722

Quote:

Originally Posted by magiciansampras

You should make 1K. I get through to an English-speaking American every time. They're quite helpful at the 1K desk.

For enhanced service, 1K status is great. I'm not sure the OP (or others) would agree that reaching 1K should be a prerequisite for receiving adequate service. Adequate ("good" seems to be too difficult for UA to grasp) should be offered to all levels. When it's not, people switch.