thanks for your understanding after an extremely stressful night, mohammed. will have to review my first impression of you as a nice guy from the other forum i have seen you in.

it was my husband they threw off not me - he had checked in and had his boarding pass, was trying to sort out what options were available for me and daughter to travel on separate flight but they said that as his family hadn't checked in they threw him off. it was hardly a scene from airport (not that i watch it but i have seen trailers)

i left plenty of time. there was a breakdown on a major road ahead which held us up significantly, then even after this really bad traffic all the way so it took early 3 times as long as normal. i could hardly have foreseen this.

I phoned QF en-route to see if I could do anything, they could do nothing but suggested online check-in, i tried but not available for JQ even if a QF booking

this is the first time i have ever missed check-in time. of course i'm sure it could never possibly ever happen to you.