FlyerTalk Forums - View Single Post - The Westin Washington, D.C. City Center, Washington DC [Master Thread]
Old Mar 4, 2010 | 8:45 pm
  #120  
thebaron
 
Join Date: Nov 2009
Programs: dl diamond, spg plat
Posts: 37
I've spent the last several months bouncing around different DC hotels, so I figured that it was time to write a few reviews. Then I saw that Cheap Elite beat me to the punch. However, seeing as I made the mistake of typing out most of my review before checking this thread for recent posts, I'll go ahead and add my experience anyway.

As background, I'm writing this as a platinum member traveling during weekdays for business. Other DC area hotels that I've stayed in over the past six months include the Fairfax, the Westin Grand, the Marriott Wardman Park, and the Washington Marriott.

First Impressions: This hotel feels like what we thought 2010 would be like...circa 1992. A semi-dated modern theme. As noted by previous posters, the hotel was built around an inner atrium, and almost no rooms have an exterior window.

Check in: Two desk agents were on duty when I arrived, each helping a guest. Short wait, and I overhear the guests ahead of me (neither of whom appeared to have status with Starwood) being told that there are no more king beds available, and that they would be given a room with two doubles. When it's my turn to check in, the agent greets me and informs me that they have me in a king room "because you are a platinum member" (emphasis on "platinum member," I assume for the benefit of the two other guests who were still within earshot). Sadly, this is the best "upgrade" that I've received at any DC area hotel since early December... Moral of the story: during the week, unless you're checking in very early or very late, don't expect an upgrade.

Noise: The central atrium acts as a giant echo chamber. Despite being on the 10th floor, whenever a large group of people passed through the lobby, I could clearly hear them. I also had the pleasure of having heavy-footed upstairs neighbors and an ice machine that was built directly into the wall outside of my door. (At least, that's what it sounded like.)

Room finishings: Everything feels (and is) dark. Dark drapes, dark furniture, even a dark lamp shade. And I disagree with the previous remark about having an abundance of light -- even with all of the lights turned on, the room still felt very cave-like. Also, the finishings themselves look a bit worn -- hallway walls are marred, there was a large patch (that looked very much like hot glue) on the wall near the bathroom sink, and the furniture had a decidedly "used" feel to it.

Bathroom furnishings: Actually a pleasant surprise here. Full compliment of mouth wash, body wash, sewing kit, etc. Haven't seen this in another Westin for quite some time.

Restaurant: I've eaten on-site (I think it is called Bar 14) the last few times that I've been here. The food is decent, but a bit overpriced. There are also a couple of restaurants within walking distance.

Other notes: There was no paper in the morning. Not even a USA Today.

Everything else was pretty much as Cheap Elite reported. To close, I'll steal his final rating categories:

Location: If I had time to sight-see, this would be a decent base of operations.

Would I return?
Maybe. If the Westin Grand and the Fairfax are both full, I'd default to
staying here. If I didn't care about points, I'd rate the five hotels that I've been to as follows: Grand/Fairfax, Marriott Wardman Park, Westin City Center, Washington Marriott.

Would I recommend this as family friendly?
According to the guest services directory, you can check out board games for the kids. So, yes?

Good for business travelers?
If you can find a quiet room, perhaps. As with all DC area properties, just don't expect a real upgrade.

Good for a romantic get away?
Fun fact: According to one of my cab drivers, this was the infamous "Marion Berry" hotel. However, despite the mayoral endorsement, I'd have to just say "no."

Would I recommend for someone looking for Dining/Nightlife?
Not really.

Would I recommend restaurant?
If you're on an expense account, yes. If it's coming out of your own pocket, you can find better value elsewhere.

Value for price paid?
If you can find it for $30-$40 less per night than the Westin Grand, go for it. Otherwise, I'd look elsewhere.
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