FlyerTalk Forums - View Single Post - Question about My Way™ benefts: HSIA vs. upgrade/breakfast
Old Mar 2, 2010 | 6:17 pm
  #7  
wilp888
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20 Years on Site
 
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
Posts: 2,508
Slightly OT. My problem with the My Way benefit is that some hotels insist on the 24 hour change rule and some don't. A case in point...Last week I was at the Frankfurt Hilton and I had requested a nor-1 upgrade to a suite. On the morning of my flight from LAX, I checked hhonors.com and found out that my reservation had already changed to a suite so I changed the My Way selection to free internet. When I checked in at the Frankfurt Hilton on my arrival, I asked for free internet and the receptionist said that my selection was "upgrade" and I could not change it. On the other hand, I have been able to change the My Way selection at check-in at other properties such as Hilton Times Square and Palmer House.
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