Originally Posted by nonirose

Hi,

I have heard back from them and theyre claiming, "We must inform you that, as per the Conditions of Carriage which are printed on electronic tickets, airlines do not compensate for valuable, fragile or perishable items which are sent as checked baggage."

So, i'd like you advice on what to do next, i've found out it will cost me 198 pounds (about $400 AUD) to replace the wooden cabinet.

Thanks
Noni