FlyerTalk Forums - View Single Post - Upgrade policy - I like it the way it is
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Old Mar 1, 2010 | 11:26 am
  #28  
thepointsguy
 
Join Date: Nov 2005
Location: NYC
Programs: Delta DM, SPG Plat, Hyatt Diamond, MTA Rust, Hertz Five Star something or other
Posts: 2,858
Originally Posted by mario33
Does it have to follow the Hyatt model in detail.

SPG can do one step better by giving the 4 confirmed upgrades inadvance, and if theres any suite left it should be available during check-in. As long as all the standard suites are available for upgrades, the pool of suites remains the same and overall we wont be worse off. Imagine being a VIP-lite for up to 4 stays, and the rest of the stays just a normal Platinum.
+1. I don't care about suite upgrades when I am sleeping for 6 hours at an airport Westin, but I do care when I travel with the SO. Unfortunately, my upgrades have been very high when on business, but low for leisure, which has made Hyatt more attractive to me personally.

I agree that SPG shouldn't mirror Hyatt- they should one-up them by providing a limited number of confirmed select standard suite upgrades and unlimited upgrades if the room is available on day of check-in.
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