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Old Feb 28, 2010 | 6:36 am
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Roger
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Join Date: Aug 2000
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Originally Posted by wales
Do I have to call FB first to get a voucher or something; then call the hotel ?
Yes, you could call FB, though the FB website wants you to send them a fax. Yes, it's 2010 and they want you to send a FAX!

If you call and you're in the UK, don't use the ripoff 0870/0871 number. It will probably be cheaper if you call +33 1 5868 6868 (Paris) and select the English language option. My call was picked up in Holland by an English-speaking Dutch person.

The advice they gave me when I asked the same question was to make the booking first, explaining that you will be using an FB certificate. Once you have the reservation, fax/call FB. In my case, the request was actioned immediately and the voucher came via snail mail.
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