I think CO made some changes to the website last night.
Noticed "No activity" listed on my account last night.
Today, went in and tried to upgrade a flight with miles (domestic).
It is asking me for a $100.00 co-pay as well as 15k miles each way. It recognizes me as a platinum, but doesn't waive the fees.
This happened a while back but got fixed.
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Also, on a side, noticed that "Traveller ID" now shows up in all my reservations -- which didn't always occur, but now when I go to update "Edit traveller info" (i.e change a phone number, etc) and then save it, I get:
! We could not process your request. Please see the message below and make revisions.
! The name of the traveler entered does not match the name associated with the Frequent Flyer account number (XXXXXXXX) you entered for this traveler. Please revise either the traveler’s name, the account number or both.
Which doesn't make sense since the reservation when purchasing is using what is in my profile and always has worked in the past. (and is based on my full FF number and ticketed name information both ticket and FF account put in a "JR" appended to my last name automatically, I think this is where the problem may be on the webpage where it is not dropping "JR" from last name validation of the FF account on the "Edit Traveller Information" webpage).
