FlyerTalk Forums - View Single Post - How do you handle an upgrade you don't want?
Old Feb 25, 2010 | 11:38 am
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Eujeanie
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15 Years on Site
 
Join Date: May 2009
Location: EUG
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Posts: 8,522
How do you handle an upgrade you don't want?

Stayed at an inn for our anniversary. Specifically chose a room with the fireplace next to the bed . When checking in, were told we were upgraded to the suite. Suite has the FP in the LR, not in the BR. Room type we wanted was gone.

Would you have just smiled and said thank you?

I'm sure they thought they were doing a nice thing.
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