I believe Taroko is still open.

There is a new hotel just open in Taroko this year,
Please check out, it has pretty good promotion right now.
It could be the best hotel in the Taroko area!
http://taroko.silksplace.com.tw/index_en.html

If you have difficulty communicate with local people,
you can try the headquater in Taipei to assist you,
http://www.grandformosa.com.tw/EN/