http://www.nj.com/news/index.ssf/201..._worst_la.html
Newark did no better than third from bottom in any of the six customer-satisfaction categories and finished last in three of the factors — airport accessibility, security check and terminal facilities.
Interesting to note that Ron Marsico, who used to be a columnist for the Star-Ledger and who wrote on issues of airport security, is now a spokesperson for the PANYNJ.