FlyerTalk Forums - View Single Post - But is anyone at DL HQ really listening?
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Old Feb 23, 2010, 6:26 pm
  #13  
itsaboutthejourney
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I'm sure there are many people at DL reading all this on FlyerTalk. The key question is will changes arise out of what is clearly becoming an angry mob of a small but vocal portion of Dulta's customer base.

If they don't do someting soon to stop the uncontrolled outrage, its soon going to spill over into other blogs, then get picked up by mainstream press and big damage will be done.

My guess is Jeff will throw us a bone of some sort to quell the noise. But knowing DL it will come at the cost of something else and we'll be right back at boiling point in a few months.
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