Customer Affairs-No response
In 2008, I flew HKG-BKK-DXB in C.
Long story short: After dinner on board HKG-BKK, wife and I vomited, I did it right in my seat and my wife made it to the bathroom. Wrote EK 2 weeks after trip, got a letter back with a case number 5 months after, saying that I will be contacted after investigation. Didn't remember to follow up until recently during cleanup of my office. Wrote them again to see what's up 4 weeks ago by faxing to the NY office-still no response. What the heck?