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Old Feb 23, 2010 | 12:47 pm
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SamOF
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Originally Posted by scoprion98
Hi all,

I hope I'm in the right place.

My boyfriend's itinerary was to fly from Washington, DC to California to Taiwan on Delta. When he boarded the plane, the DC to CA flight was actually DC to Memphis. When he asked the front desk, he was told that he would stay in his seat while others boarded-on to fly to CA. He thought this was weird since it wasn't in the itinerary but was okay with it. However, once the plane landed in Memphis, he was told to get off the plane so they could clean it and that he could board it again in 50 minutes. It took over eight hours to fly from DC to CA!

I wanted to know if Delta (or really any airlines) are allowed to do this without advising you on your itinerary. Please let me know if you have any websites that would have this information.

Thanks!
I would certainly be annoyed if I didn't know my flight had a stop, but wasn't the arrival and departure time on the itinerary? He shouldn't have been shocked about the total flight time if that was the case.
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