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Old Feb 22, 2010 | 5:09 am
  #1  
Antonio007
 
Join Date: Nov 2008
Location: MAN / PTY
Programs: Mileage Plus IK, IHG Platinum
Posts: 194
Compensation For Delayed Flight?

Hi, Yesterday was hell.

I arrived at Manchester Airport England for flight to Panama via EWR only to find the airport closed due to snow.

My Flight CO21 was late departing at around 2pm instead of 9am. It arrived in Newark at the same time as my flight to PTY was leaving ..however due to delays in boarding the flight

I got the flight but had to run from inspection carrying my shoes belt laptop in hand as I had no time to put them on after inspection.

On arrival in PTY no luggage .... will not get that until tomorrow

All of this could have been avoided if the ground staff at MAN had let me switch flights to the CO101 departing at 11.30am ...But the Concierge in the lounge told me no way cos they had to try and locate my luggage.

I explained to them that if I didnt get to PTY that night I would have 3 very distressed Russian girls who were coming to panama to sail a yacht with me waiting in Panama the following morning as they were due to arrive there at 10.25 am and my next flight would not get me there till 12.25.
None of this mattered I was told that even though there were seats on flight CO101 they would not do it.

The last time I got delayed on a CO flight (this was inside the USA) CO sent me an apology and credited my account with miles ..very nice...

Do you think I will get anything this time..?

Upgrades ...hahaha..not had one for over 6 months now..

Thanks for listening to my ramblings.
Antonio007 is offline