FlyerTalk Forums - View Single Post - Non-refundable ticket - why no refund of taxes?
Old Feb 20, 2010 | 1:08 pm
  #8  
8420PR
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Join Date: Dec 2009
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For non-refundable tickets, the taxes (and fuel surcharge in my experience) are only refunded if you haven't used the entire ticket.

If you have already used the outward portion and cancel the return, KLM will not refund the taxes as they say they would have to reprice the ticket to a one-way ticket and then you would owe them money.
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