Originally Posted by
pbarnette
Is this a charter? Wikipedia seems to think so (I know, I know). If it is, then that is likely the reason you can't redeem on this flight.
i thought it could be a possibility. but again.
1) wiki may not be right.
2) the flight number is CI27 and CI28. i am not sure if they assign such low number on charter flight.
3) it is on the CI route map and i can search it on the website.
4) if DL told me CI27 and CI 28 are charter, then i could understand, but they didnt say anything regarding this.
it is more of a confusion than everything else.
the agent spent a lot of time (to put me on hold). and he seems to be no able to do anything regarding my inquiry. but he did say that CI flights have to be redeem from North America and it can not be mixed with other airlines.
according to some here, this is clearly wrong.
they put me on hold for 15 minutes when i ask them how many miles would it cost if i redeem hkg-tpe-ror-tpe-hkg. the answer is... they dont know.
frankly, they dont know anything.