FlyerTalk Forums - View Single Post - Detroit Metro airport tops customer satisfaction rankings
Old Feb 18, 2010 | 8:53 am
  #15  
TheMoose
 
Join Date: Nov 2006
Location: CHI/MSP
Programs: Delta Platinum, United Prem Exec
Posts: 1,334
Originally Posted by DLdweeb
My only 2 complaints are: the SCs on the ends of the terminal are closed sometimes during the weekend, and the windows have some type of coating consisting of very small black dots, so you never get a really clear view of the tarmac, which is a shame because it's a great place to see 747s.
Without that coating, the sunshine/heat during the daytime would become unbearable, and you still wouldn't be able to see out onto the tarmac very well with all the glare.

Other SCs have this, too. Most recently I saw it at JFK, except instead of little dots, they were little Delta widgets. How...cute.

Great to see MSP also get a nod in that article. It routinely keeps coming up near the top of these kinds of surveys/studies. If only DL would start sharing the loads across all their hubs a bit more...then perhaps the on-time performance at ATL & JFK could be improved a bit.
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