Originally Posted by
Nugget_Oz
Is it the Gate Agent that operates the gate (ie. I presume its the jetway that has to be moved into position as opposed to the actual gate being opened) or ground crew. I have noticed that it tends to be an issue that ground crew is not in position if a flight is early or late.
Gate agent operates the jetways (ground crew doesn't touch this), while the ground crew does all the below wing stuff (bags, chocks, marshalling the plane in, etc.).