Always at the gate, for me.
Originally Posted by
analyyzer
I wonder how closely the collection is tracked and reviewed. I recently used 2 SSWUs for me and a friend but the GA only collected 1 thinking that the other GA collected my friend's (she didn't). Given that boarding can usually be rather hectic, surely they would mandate that certs are collected earlier in the process.
You know, I (and plenty others) have had the experience where the GA would track you down in the J cabin and rudely demand, in front of everyone else, where the cert was. Of course, the cert was collected on the 1st leg but the 1st GA never bothered to update the system.