FlyerTalk Forums - View Single Post - "It's the customer's responsibility to tell us what acct miles should come from..."

Feb 14, 2010 | 7:26 pm

#5

vasantn

FlyerTalk Evangelist

Join Date: Jan 2001

Location: NYC

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Posts: 36,843

Quote:

Originally Posted by gemac

Even if you had told them to take the miles from your friend's account, they would have had to talk to your friend to get his OK, and they would have charged an extra $20 for a second ticket coming from another account. The lack of either of these happening should have told you that all the miles were coming from your account.

Quote:

Originally Posted by NYC_DFW_LAX

The OP's description doesn't seem to imply that this happened. I'm curious if it did, since I would also have expected it. They wouldn't let someone call and charge something to someone else's credit card, would they?

I've had no problems with taking miles or eVIPs out of someone else's account or charging someone else's credit card. The EXP Desk (especially if the agent has dealt with you frequently) is quite trusting with long-time EXPs.