Originally Posted by
FlightNurse
Your not getting it. UA placed you on a BA flight to get you to your destination. BA becomes responcable to get your to your desination, so again your beef is with BA no UA.
If I'm reading things right, UA booked him onto a flight that had a scheduled arrival around 4.5 hours later than his original (canceled) flight. It doesn't matter if that flight was on BA or UA, but UA was responsible for the 4.5 hour late arrival due to the cancellation of the original flight, and thus his beef is most definitely with UA.