while the slowing down does make sense on some level i would say its definitely inappropriate for them to tell you what you are doing is inappropriate.
Originally Posted by
tkyoshi
Sometimes they also try to pass you off onto their provider saying that oh it's <company name> that provides the internet, you need to take it up with them.
if i'm paying the hotel for internet use, i should be able to complain to the hotel about that service. i didn't have any contact with the provider. i paid the hotel and the hotel advertised it as being a benefit of staying at the property. it shouldn't be any different from the shower being broken or the treadmill in the gym being broken.