FlyerTalk Forums - View Single Post - UA put us on BA then arrived very late

Feb 13, 2010, 11:17 pm

#6

LHR/MEL/Europe FF

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Join Date: Mar 2001

Location: AU

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Quote:

Originally Posted by MrJBoy

We had LAX-LHR-BRU yesterday.
When we arrived at LHR, we were told that the next flight LHR-BRU was canceled, then the GA gave us BA BP which took off late and we arrived at BRU 4.5 hrs late.
My question is should we ask UA compensation?
The GA told us that our aircraft didn't come from SFO(?) due to mechanical problem.

Depending on the reason for the delays / cancellations you may be entitled to EU compensation.

I'm not familiar with all the ins and outs but we'd need exact details of the original flights (and departure times) and the new flights and departure times.